Privacy Policy

At cc777, protecting your personal data is a core responsibility we take seriously. This Privacy Policy explains what information we collect from players on our platform, how that information is used, how it is stored, and under what circumstances it may be shared. By registering an account or using any service on cc777, you agree to the practices described in this document.

This policy applies to all players accessing cc777 from Bangladesh, including those transacting via bKash, Nagad, Rocket, Upay, and local bank transfers. We are committed to maintaining the confidentiality of your data in accordance with applicable data protection principles, and we do not sell or commercially exploit your personal information to third parties.

Information We Collect

When you create an account or interact with cc777, we collect certain personal information that is necessary to provide our services, verify your identity, process transactions, and maintain the integrity of the platform. The categories of personal data we may collect include:

• Full name, date of birth, and government-issued identification number for age and identity verification (21+ only).
• Mobile phone number and email address used to register and receive account notifications.
• Residential address or city in Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Rajshahi, Khulna) for account management.
• Transaction records, including deposit and withdrawal amounts, payment method details (bKash number, Nagad number, bank account), and dates.
• Technical data such as IP address, device type, browser type, operating system, and session timestamps collected automatically when you use the site.

We collect only the minimum personal data necessary to deliver our services. We do not collect sensitive categories of data such as racial or ethnic origin, political opinions, health data, or biometric data. All data collection is carried out with your knowledge, either through your direct input at registration or through automated technical processes disclosed in this policy.

How We Use Your Information

cc777 uses the personal information we collect strictly for the purposes outlined below. We do not use your data in ways that are incompatible with these stated purposes without first obtaining your consent:

• Account creation and authentication — verifying your identity when you log in and ensuring secure access to your player account.
• Payment processing and fraud prevention — confirming deposit and withdrawal requests and detecting unusual financial activity to protect your funds.
• Responsible gaming compliance — monitoring play patterns to identify signs of problem gambling and triggering self-exclusion or account review processes when necessary.
• Customer support — using your contact details to respond to support tickets, complaints, and account queries submitted by you.
• Service improvements and personalisation — analysing anonymised gameplay and navigation data to improve platform features, game recommendations, and the overall user experience for players in Bangladesh.

Payment and Transaction Data

cc777 processes deposits and withdrawals through local Bangladesh payment providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and other supported local bank transfers. When you initiate a financial transaction, we collect the transaction reference number, the payment method identifier (such as your mobile wallet number), the amount in BDT, and the date and time of the transaction. This data is retained to maintain accurate financial records, resolve disputes, and comply with anti-money-laundering obligations.

Your payment method details — such as a bKash or Nagad mobile number — are stored in encrypted form and are never displayed in plain text to any staff member or third party. We do not store full bank card numbers, CVV codes, or equivalent sensitive card data on our servers. Transactions are processed through secure payment gateways that apply their own encryption and security controls.

Cookies and Tracking Technologies

cc777 uses cookies and similar tracking technologies to operate the platform efficiently and to improve your experience as a player. A cookie is a small text file stored on your device by your browser. We use the following categories of cookies: essential cookies (required for the site to function, such as session management and login state), functional cookies (remembering your language and display preferences), and analytics cookies (collecting anonymised data on how pages are used so we can improve site performance).

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the cc777 platform. We do not use tracking pixels or third-party advertising cookies to build profiles for ad-targeting purposes.

Data Sharing and Third Parties

cc777 does not sell your personal data. We may share limited data with trusted third-party service providers strictly for the purposes of delivering our platform services. Any third party we engage is contractually bound to maintain confidentiality and may only use your data for the specific purpose for which it was shared. Categories of third parties who may access limited data include:

• Payment processors and mobile money operators (bKash, Nagad, Rocket) — for the sole purpose of processing your financial transactions securely.
• Identity verification services — for confirming the authenticity of the documents you submit during account registration or KYC review.
• IT infrastructure and cloud hosting providers — for securely storing and serving platform data under strict data-protection contracts.

Data Retention

We retain your personal data for as long as your cc777 account remains active and for a reasonable period thereafter to fulfil legal, regulatory, and operational requirements. Transaction records are typically retained for a minimum of five years to satisfy financial record-keeping obligations. If you request account closure, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is required by applicable law, fraud prevention obligations, or ongoing dispute resolution. You may submit a data deletion request at any time by contacting our support team at [email protected].

Your Data Rights

As a player on cc777, you have the following rights in relation to your personal data. You may exercise any of these rights at any time by contacting our support team:

• Right to access — request a copy of all personal data we hold about you, free of charge, within a reasonable response window.
• Right to rectification — request correction of any inaccurate or incomplete personal information in your account record.
• Right to erasure — request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.

Frequently Asked Questions

Changes to This Privacy Policy

cc777 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the 'Last Updated' date at the top of this page. Continued use of the cc777 platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your personal data.

If you have questions or concerns about this Privacy Policy or the way cc777 handles your personal data, please contact us at [email protected]. Our support team is available 24 hours a day, 7 days a week, in both English and Bengali, and is committed to responding to all privacy-related queries promptly.